QUESTION: I have a business with multiple locations and multiple printer types. We have an office assistant that spends 10 hours a week dealing with printer issues such as ordering ink and paper, user issues, repair requests and deployment of new equipment could your system alleviate some of this overhead. In addition, our employees still complain about downtime from time to time. I am sure we are losing productivity and I think our administrator would probably like to move on to a more challenging job. Please help. Mr. S Huckle

ANSWER: Your business would probably benefit most from standardization around a solid printer model such as the HP 4000. Cost per page is low and they are very durable machines. Instead of keeping a printer cartidge for each one of your machines, you could simple carry 2 of the C4127X's in stock. We would be happy to give you a quote. Discounts are available for bulk ordering. P. Murphy

QUESTION: Hello, I have read about MPS and I am interested in setting this up at our distribution facility.

I would like to get to the point where we pay for printing services like we pay for any other utility such as electricity and water. This would simplify the budgeting we do every year. Printing always seems to fluctuate from year to year and we would like a more predictible number.

ANSWER: If you have a large fleet of network printers, this is a very desirable solution to the problems you described.

Installing a MPS system such as PaperCut along with a service agreement will acheive the results you want. We are currently working on a ROI calculator that will allow you to figue out your savings as well as monthly charges. Please call to schedule an appointment to discuss the many options that are available to you.

QUESTION: Hi, I have a small business. Initially I thought that inkjet printers were the way to go to keep my overhead low while I grow my business. Now I'm finding that I am spending 200/month!!! After doing some rough number crunching, I have found that I am spending 8 cents a page. When I try to buy in bulk, I find that about 10% of the inks in stock are either dried out or become obsolete because we have trashed the printer. I am sure my cost per page is probably twice the 8 cents figure when you figure in these additonal expenses..

ANSWER: Sounds like you have uncovered big hidden expense to doing business. Installing a durable printer like the HP 4000/4100 will reduce your cost per page. The toner has a shelf life of three years. We have an endless supply of these printers so you can replace existing printers with the same models. This will free up time and resources, which are so critical to small business owners.